Customer Service

Delivery

EUROPE

Free of chage Standard Delivery. The average delivery time is approximately 5-10 working days depending on the destination.

Express Delivery cost £15.00 (Free of charge for orders above £400) and it takes approximately 3-5 working days depending on the destination.

 

INTERNATIONAL

Delivery by Curries Services cost £20.00 (Free of charge for orders above £800) and it takes approximately 3-7 working days depending on the destination.

 

PLEASE NOTE

All International orders are shipped on a DDU (Delivery Duties Unpaid) basis and Customs charges if applicable vary depending on the country of delivery. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. Please be advised that tax and duties may not be refundable to NON-EU customers wishing to return items.

If you have any questions or concerns about delivery or incurring high customs charges, please contact our customer service team at customer.service@genestyle.com and we will look into this for you and advise accordingly. Alternatively, we recommend you ask your local customs office about their rates.

We have placed cookies on your computer to help tailor our website exactly to your needs. You can change your settings at any time. Otherwise, we will assume you are happy to continue.

x
Back to top