All customer queries are handled on a case by case basis by our customer service team via email at [email protected] and we aim to respond promptly within 24/48 hours. General information with regards to deliveries, returns and replacements, payments and privacy is available at the bottom of our website as follows:

Shipping & Delivery

General information on how we handle deliveries could be find on our Delivery page here. If you have a specific query, please contact us via an email at [email protected] and our team would be happy to help.

Privacy & Security

General information on our Privacy policy and how we handle data could be find here. In principle, we do not share any type of customer data with any third parties or intermediaries, and we do not store payment methods, or debit/credit card information on our systems.

Returns & Replacements

All returns and replacements are handled by our customer service team on a case by case basis, who could be reached via an email at [email protected]. In addition, general information is available on our Returns page here.

Payment, Pricing & Promotions

Information on how we process payments could be found on our Payment methods page here. In case of specific queries about pricing and promotions, feel free to contact our sales team at [email protected].

Please, do not hesitate to contact us at [email protected] if you have any queries, questions or concerns, and we'd be happy to help.